Terms and Conditions
Please read these terms carefully before using FLORATEK's services, guides, courses or tools.
1. Company Information
This website is operated by FLORATEK LTD ("FLORATEK", "we", "us", "our"), registered in the United Kingdom.
- Registered address: Bradan, Kirkcowan, Newton Stewart, United Kingdom, DG8 0HN
- Email: support@floratek.co.uk
- Phone: 07848 427574
- Website: floratek.co.uk
2. Acceptance of Terms
By accessing this website, booking a consultation, purchasing a guide, enrolling in a course, or ordering a tool, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
3. Services Provided
FLORATEK provides horticulture and garden consultancy, landscape and garden design services, gardening guides and digital resources, gardening courses and training programs, and gardening tools and equipment. Services are delivered by or under the direction of Janet Richardson.
4. Consultations & Design Services
Consultancy and design recommendations are based on the information you provide and conditions observed at the time of assessment. Garden outcomes depend on factors outside our control, including weather, soil changes over time, and ongoing maintenance carried out by the client.
5. Guides, Courses & Digital Products
Digital guides and courses are made available for personal use only upon purchase. They may not be resold, redistributed, or shared without written permission. Course access details and pricing are as displayed on the website at the time of purchase.
6. Tools & Equipment Orders
Tool and equipment listings are subject to availability. Prices are shown at the time of listing and may be updated. Orders placed through the contact form are confirmed directly by our team before dispatch.
7. Payment
Payment terms for consultations, design services, guides, courses, and tools will be confirmed directly with you before any charge is made.
8. Refunds & Satisfaction Guarantee
We want you to be satisfied with any service, guide, course, or tool purchased from FLORATEK. If you are not satisfied, contact us at support@floratek.co.uk within a reasonable time of purchase to discuss a resolution, which may include a refund at our discretion.
9. Intended Use of Advice
All consultancy, guides, and course content are provided for general gardening guidance. FLORATEK is not liable for losses arising from plant failure, weather events, pests, or other factors beyond reasonable control, where recommendations have been followed in good faith.
10. Intellectual Property
All content on this website, including text, guides, course materials, graphics, and the FLORATEK name and logo, is the property of FLORATEK LTD and may not be copied or reproduced without permission.
11. Limitation of Liability
To the extent permitted by law, FLORATEK LTD shall not be liable for any indirect or consequential loss arising from the use of our services, guides, courses, or tools.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@floratek.co.uk, call 07848 427574, or write to us at Bradan, Kirkcowan, Newton Stewart, United Kingdom, DG8 0HN.